AI-Assisted Application Development

Accelerate software delivery and enhance performance with AI-powered design and development. We actively develop robust AI chatbots tailored for customer service operations in mission-critical environments, ensuring seamless and intelligent user engagement 24/7.

We also build predictive maintenance powered by Vertica Analytics Platform and Apache Kafka, helping organizations reduce downtime and optimize asset performance through high-volume data ingestion and machine learning insights.


Service Management & Automation

Deliver responsive, intelligent service experiences across IT and business functions using OpenText SMAX and OpenText IT Service Manager.

Our implementation expertise enables organisations to:

  • Automate service request, incident, problem, and change management
  • Enable AI-driven ticketing and self-service through virtual agents
  • Integrate enterprise-wide service workflows for HR, Finance, and Facilities
  • Optimise service desk performance using machine learning and analytics
  • Support hybrid and multi-cloud deployments with secure architecture

Whether replacing legacy ITSM platforms or expanding automation capabilities, we help clients adopt service management best practices with measurable ROI.


Microsoft Power Platform Development

Build custom, low-code business applications using Microsoft Power Apps, Power Automate, and Power BI to enhance productivity and streamline business processes.

Examples include:

  • Automating finance workflows like bookkeeping in Intuit QuickBooks
  • Building tailored approval flows and dashboards
  • Connecting data from Office 365, Azure, and third-party tools for better insights

OpenText ITOM Expertise

Our team brings deep experience in delivering and optimizing traditional OpenText ITOM applications, including:

  • Service Management (SMAX, ITSM)
  • Operations Bridge (OBM)
  • Asset Management (AM)

We support clients across deployment, integration, customization, and training, ensuring long-term operational excellence.


Vertica Analytics Platform with Kafka

Leverage the speed and scalability of Vertica Analytics for advanced data warehousing and Apache Kafka for real-time streaming analytics.

Typical use cases include:

  • Predictive analytics and ML model training
  • IoT and sensor data processing
  • Enterprise reporting at cloud scale

Office 365 Workplace Automation

We help organizations unlock the full potential of Office 365 by automating repetitive tasks and workflows:

  • Automate document routing, approvals, and notifications
  • Integrate Microsoft Teams, SharePoint, and Outlook with Power Automate
  • Build governance-ready tools for business teams to use with confidence